Zoccer Casino Responsible Gambling

At Zoccer Casino we take responsible gambling seriously. We want every player to enjoy controlled, safe play, so we provide clear tools and guidance to help you stay in control. This page explains the principles we follow, the activity-control options available on your account and where to get help if gambling stops being enjoyable.

Player protection principles

We provide straightforward safeguards to reduce harm and promote safer play. We monitor account activity for signs of risk, enforce age and identity checks, and apply behavioural controls where needed. Our approach balances player autonomy with proactive support to prevent and address problem gambling.

Activity-control tools

Deposit limits

You can set daily, weekly and monthly deposit limits in Account settings. Default options are available and fully customisable. Limits take effect immediately and can be reduced at any time. Increasing limits requires a notice period to help avoid impulsive changes.

Loss limits and bet restrictions

Loss limits allow you to cap net losses over a chosen period. You can also set maximum bet sizes while playing. These tools prevent large, unplanned spending and are applied across your account.

Time limits and session controls

Use reality checks, session time-outs and daily play timers to manage how long you play. Reality checks appear at intervals you choose and show session length and recent activity. Time-outs temporarily block play for 24 hours up to several weeks.

Self-exclusion and account breaks

Self-exclusion lets you block access to your account for a minimum period. You can choose short or long exclusions and register for national self-exclusion where available. If you opt for a break, we will restrict login and block marketing contacts for the chosen period.

How to set limits

Limits are available in Account settings under Responsible Gambling. Choose preset options or enter custom values. All changes are confirmed on screen and you can contact support for help. We recommend reviewing limits regularly and adjusting them to match your budget and lifestyle.

Recognising problematic behaviour

Warning signs include chasing losses, spending more than planned, neglecting responsibilities, or relying on gambling for mood regulation. If you notice these patterns for yourself or someone you care about, consider using our tools or seeking external support.

Tips for staying in control

Set and stick to deposit and session limits, avoid gambling when stressed or intoxicated, treat gambling as paid entertainment not income, and use reality checks. Keep a clear record of time and money spent and take regular breaks.

Professional help and support organisations

If you need further help, contact GamCare or BeGambleAware for free, confidential support. You can also register with GAMSTOP for national self-exclusion. The National Gambling Helpline is available on 0808 8020 133. For immediate emotional support contact Samaritans on 116 123. These organisations offer practical advice, counselling and referral services.